UBI Federal Credit Union Partners with Tyfone to Boost Digital Banking Security and Member Experience

Plainville, CT- In a strategic move to enhance digital security and deliver a superior banking experience, UBI Federal Credit Union has selected Tyfone’s nFinia® Digital Banking Platform as its new digital experience provider. 

UBI Federal Credit Union, headquartered in Plainville, Connecticut, serves more than 12,000 members and was seeking a modern, secure, and flexible solution to meet the evolving needs of its membership. After a comprehensive evaluation process, the credit union chose Tyfone for its robust security architecture, seamless integration capabilities, and member-centric approach. 

“With the growing risk of fraud, protecting our members from account takeovers is a top priority,” said Jonathan Zulkeski, Chief Information Officer at UBI. “We carefully evaluated each provider with a strong focus on security, and Tyfone’s advanced measures gave us the confidence that we’re taking the best possible steps to safeguard our members’ information and protect our brand reputation.” 

Tyfone’s nFinia® platform offers a highly configurable digital banking experience, supported by patented fraud mitigation tools and a multi-layered security framework. These features are designed to prevent unauthorized access and protect the integrity of member accounts. 

In addition to robust security, UBI required a platform capable of integrating with its existing technology ecosystem. nFinia’s open, API-driven infrastructure allows for seamless connectivity with third-party applications, enabling the credit union to remain agile in meeting its members’ growing digital expectations. 

“A driving force for us in this decision was the importance of relationships,” Zulkeski added. “The Tyfone team aligned well with our philosophy. They’ve been attentive, responsive, and genuinely collaborative throughout the process. We’re excited to partner with them as we continue advancing our digital transformation.” 

Siva Narendra, CEO of Tyfone, emphasized the significance of delivering both security and personalization in the modern digital landscape.
“Any security issue can lead to a loss of trust and damaged reputation,” Narendra said. “We are proud to partner with UBI to offer a digital banking platform that not only protects the financial lives of its members but also empowers the credit union to tailor experiences based on individual member profiles, ensuring that the person logging in is indeed the verified account holder.” 

This partnership underscores UBI Federal Credit Union’s commitment to digital innovation, member safety, and delivering banking services that meet the highest standards of trust and functionality.