Bank of America’s CashPro platform has received top rankings in Coalition Greenwich’s annual Digital Transformation Benchmarking study in the Digital Channels and Relationship Manager Enablement Categories. Coalition Greenwich conducts an annual assessment of leading banks’ technical capabilities and platform functionality. Bank of America also earned recognition as a 2022 Coalition Greenwich Excellence Leader.
Following many years of consistent investment, CashPro leads the industry in developing new and better capabilities that can help companies optimize the management of their treasury and credit needs, BofA stated in a release. Enhancements are funded by the bank’s $3.5 billion annual new initiative technology spend.
“Every day, thousands of businesses entrust CashPro to conduct essential tasks such as paying their employees or managing working capital,” said Tom Durkin, global head of CashPro in Global Transaction Services at Bank of America. “The findings from Coalition Greenwich validate the investments we’ve directed into making banking easier and more secure, while helping clients to extract insights from their data to make more informed decisions.”
“The CashPro team has done a terrific job driving the platform forward with a client-centric emphasis on accessibility. The CashPro mobile app sets the platform apart with intuitive design and cutting edge functionality, such as biometric authentication to create a seamless user experience. The bank’s focus on innovation reflects a deep commitment to the Corporate client,” said Chris McDonnell, head of Community, Commercial and Digital Banking at Coalition Greenwich.
Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry. They specialize in providing unique, high-value and actionable information to help clients improve their business performance.