Solidarity Community Federal Credit Union, based in Indiana, has announced a partnership with Mahalo Banking to enhance its digital banking capabilities, focusing on improving customer experience and bolstering security measures.
The collaboration will see Solidarity implement Mahalo’s advanced digital banking platform, designed to streamline essential processes such as online account opening and loan applications. Additionally, the platform introduces a unique digital donation feature, enabling members to make charitable contributions seamlessly.
To enhance security, Solidarity will leverage Mahalo’s Credential Assurance Technology (CAT), providing robust fraud protection. The platform also integrates Thoughtful Banking technology, offering neurodiverse functionalities, including features to assist users with color blindness and customizable modes for left- and right-handed members.
Amy Benner, CEO of Solidarity Community Federal Credit Union, highlighted Mahalo’s focus on inclusivity and innovation:
“Mahalo outshines other providers by offering neurodiversity support and providing a secure, user-friendly digital experience. This partnership aligns with our mission to serve all members effectively.”
The Mahalo platform will integrate directly with Solidarity’s Keystone core banking system, supplied by Corelation, which has been the credit union’s core solution since 2019.
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