CTBC Bank Philippines Partners with Hitachi Asia to Enhance Digital Banking Experience

CTBC Bank Philippines today announced a strategic partnership with Hitachi Asia to deliver a significantly improved internet and mobile banking experience for its retail clients. This collaboration marks a major step forward in CTBC Bank Philippines’ digital transformation journey, aiming to redefine the banking landscape for Filipinos. 

The partnership resulted in the launch of a redesigned web interface and mobile banking applications featuring a modern and user-friendly dashboard. This revamped interface streamlines navigation, presents a unified view of users’ financial products, and enhances the overall user experience. 

Security remains a top priority for CTBC Bank Philippines. The new Retail NetBanking platform integrates a suite of advanced security measures to safeguard user data and ensure peace of mind regarding financial information. Plans are underway to introduce even more security features, including biometric authentication for transactions. 

Oliver D. Jimeno, President and CEO of CTBC Bank Philippines: “This collaboration goes beyond just improving interfaces; it’s about reimagining the banking experience for our clients. By leveraging Hitachi’s technology, we are creating a platform that is not only convenient and fast, but also significantly more secure and user-friendly. Our goal is to provide Filipinos with the essential tools to manage their finances efficiently and securely, anytime and anywhere.” 

Hitachi Asia’s role in this partnership extends beyond technology. They will supply internet and mobile banking solutions specifically tailored for CTBC Bank Philippines’ retail clients. This underscores Hitachi Asia’s commitment to promoting financial inclusion in the region by ensuring safe, efficient, and robust payment and settlement infrastructure. 

This partnership marks a significant milestone in CTBC Bank Philippines’ digital transformation roadmap. The bank aims to not only remain competitive in the evolving financial landscape but also make banking more accessible to the public. The collaboration empowers Filipinos with a secure and convenient digital banking experience, propelling the Philippines towards a more inclusive financial future.