Canara HSBC Life Insurance launches OmniGen AI powered by AWS to optimize risk evaluation

Canara HSBC Life Insurance has taken a bold leap into the future of insurance underwriting with the launch of OmniGen AI, a cutting-edge generative AI-driven solution built on the robust Amazon Web Services (AWS) platform. This transformative innovation is set to redefine underwriting precision, operational efficiency, and customer experience across the life insurance ecosystem. 

Leveraging the advanced capabilities of Generative AI, OmniGen AI acts as a co-pilot for underwriters, seamlessly integrating underwriting guidelines, manuals, and risk profile attributes to deliver swift, accurate, and objective risk decisions. By eliminating manual errors, biases, and inefficiencies, the solution ensures that risk outcomes are optimized for all stakeholders in the value chain. 

In a world where underwriting is increasingly complex and multi-dimensional, OmniGen AI excels at analyzing diverse data attributes, uncovering trends, and enhancing decision-making. The system streamlines the evaluation process, offering: 

  • Precision-driven risk assessment 
  • Cost and time savings 
  • Enhanced claim-stage outcomes 
  • Seamless policy buying and servicing experiences 

Sachin Dutta, Chief Operating Officer of Canara HSBC Life Insurance, emphasized: 

“At Canara HSBC Life Insurance, we are committed to harnessing advanced technology to improve risk assessment capabilities, operational efficiency, and customer satisfaction. OmniGen AI allows us to lead the charge in meaningful innovation, scaling operations, and delivering consistent, data-driven decisions that benefit our customers and sales force.” 

With its scalable model and next-gen decision-making capabilities, OmniGen AI is poised to drive deeper market penetration, streamline operations, and elevate customer outcomes in the highly competitive life insurance space. 


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