bunq, Europe’s pioneering AI-powered bank, has unveiled groundbreaking updates to its AI assistant, Finn, at the bunq Update 27 event in Amsterdam. With the introduction of real-time speech-to-speech translation, image recognition capabilities, and support for over 30 languages, bunq cements its position as a leader in user-centric innovation.
Real-Time AI-Powered Translation
In a first for the global banking industry, bunq’s updated AI assistant, Finn, enables real-time speech-to-speech translation within the secure environment of the bunq app. This feature allows users to converse seamlessly with bunq support in their native language. The AI assistant instantly translates both the user’s speech and the support agent’s responses, eliminating the need for third-party translation tools.
Users can opt for real-time AI translation or communicate in English, ensuring a tailored and inclusive support experience. This innovation underscores bunq’s commitment to breaking down language barriers and enhancing accessibility for its global user base.
AI-Driven Image Recognition for Everyday Banking
The upgraded Finn also introduces image recognition, simplifying tasks like managing receipts, verifying documents, and setting up payments. Users can upload receipts directly from their phone gallery, with Finn automatically extracting details, pre-filling invoices, and organizing expenses.
Business users can streamline expense management by uploading multiple receipts, while students benefit from document verification for eligibility checks, such as confirming enrollment for bunq’s free student plan. These features are designed to save time and improve efficiency, offering unparalleled convenience to bunq’s users.
Expanding Language Accessibility
With this update, the bunq app is now available in over 30 languages, making it one of the most accessible banking platforms in the world. Finn’s AI ensures smooth translations, while maintaining bunq’s approachable tone in communications. Users can also provide feedback on translations, enabling Finn to improve continuously with every interaction.
Driving Innovation in Digital Banking
Ali Niknam, founder and CEO of bunq, expressed excitement about these advancements:
“At bunq, we’ve always leveraged technology to make life easier, and this update is a giant leap forward. By breaking down language barriers and automating tedious tasks, we’re creating a banking experience that’s more accessible, efficient, and enjoyable for users worldwide.”
With its latest innovations, bunq continues to redefine digital banking, delivering cutting-edge solutions that empower users and set new benchmarks for the industry.
This professional rehash emphasizes bunq’s innovative milestones while maintaining a clear, engaging, and authoritative tone suitable for a press release or industry update.
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