TORONTO, July 29, 2025 — Royal Bank of Canada (RBC) has announced significant progress in its AI journey with its proprietary foundation model, ATOM (Asynchronous Temporal Model), developed by RBC Borealis, the bank’s research institute. Trained on billions of financial transactions within a secure, internal ecosystem, ATOM plays a central role in delivering personalized banking solutions across all lines of business under a robust Responsible AI framework.
ATOM is deeply integrated into RBC’s Lumina data platform, processing up to 10 billion transactions per minute, and is key to RBC’s ambitious target of achieving $700M to $1B in enterprise AI value by 2027. It is already enhancing core functions such as credit adjudication and Avion Rewards, Canada’s leading loyalty program, where it drives personalized recommendations and boosts customer engagement and redemption efficiency.
From extending credit access to newcomers to improving digital personalization and strengthening fraud detection, ATOM is set to redefine client relationships. RBC’s decade-long investment in AI talent, infrastructure, and data governance positions it at the forefront of AI-driven banking transformation.
RBC executives emphasized that ATOM bridges the gap between transactional banking and personalized financial advice, while keeping client data private and secure — a future-forward vision aligned with evolving customer expectations and regulatory standards.
