One Inc Partners with GoAuto Insurance to Enhance Policyholder Payment Experience

One Inc, the leading payments network for the insurance industry, has announced its partnership with GoAuto Insurance, a Baton Rouge-based company offering affordable car insurance across Louisiana, Nevada, Ohio, Texas, and Alabama. GoAuto has selected One Inc’s ClaimsPay® and PremiumPay® products to create a fully integrated and digitized policyholder payment experience, enabling a streamlined workflow that consolidates all payment activities onto a single platform. 

This partnership is a significant milestone in GoAuto’s ongoing effort to modernize its payment systems. By integrating One Inc’s comprehensive inbound and outbound payment capabilities, GoAuto aims to enhance the policyholder experience by offering more efficient and diverse payment options beyond traditional methods like checks. GoAuto customers will now be able to make payments via popular consumer platforms, including Apple Pay, Google Pay, PayPal, and Venmo, alongside direct payment options. 

“The decision to partner with One Inc was influenced by their capability to provide everything we needed in one place, continuing our effort to upgrade our operating systems to meet the growing demands of our policyholders,” said Dan Cummings, CEO of GoAuto Insurance. He added that One Inc’s seamless integration with GoAuto’s existing systems will enable the company to handle both inbound premium payments and outbound claims disbursements more efficiently. 

Brad Scharf, COO of GoAuto Insurance, emphasized the scalability and innovation One Inc offers, which will allow GoAuto to stay ahead of market trends without constantly chasing new technologies. “One Inc’s leadership in virtual cards and wallets really set them apart,” Scharf added. 

Ian Drysdale, CEO of One Inc, highlighted the broader impact of the partnership. “As GoAuto embraces more efficient solutions, they join a growing number of carriers looking to modernize their claims technology to stay ahead of competitors. Digital payments not only offer strong customer value but also provide insurers with a significant competitive edge.” 

One Inc’s payments network is expansive, serving over 250 leading carriers, MGAs, and TPAs across the insurance industry, processing more than $95 billion in annual payments. With over 780,000 vendors integrated into its network, One Inc continues to drive innovation in insurance payments, helping companies like GoAuto meet the evolving demands of policyholders in an increasingly digital landscape. 


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