Financial Center First Credit Union has announced a strategic partnership with Alkami Technology to enhance its online banking platform. As part of this collaboration, the credit union has selected Alkami’s Digital Banking suite to offer an improved and seamless digital experience to its members.
The upgrade will introduce a range of new features, including streamlined account opening, enhanced payment solutions, and automated clearing house (ACH) processing. These enhancements will be available to both retail and business clients, strengthening Financial Center’s commitment to digital innovation.
In addition to the digital banking suite, Financial Center has also adopted Alkami’s data and marketing solutions to deliver personalized offers based on transaction behavior and purchase intent. This initiative aligns with the credit union’s dual-branded strategy, which serves both its primary membership base and Ball State Financial, a co-branded division catering to the Ball State University community.
With $884 million in assets and a member base of over 60,000, Financial Center operates 16 branches and provides ATM services to its customers. By selecting Alkami, the credit union joins a growing network of financial institutions leveraging the company’s digital solutions, including Kemba Credit Union, Gate City Bank, and Nutmeg State Financial Credit Union.
This partnership underscores Financial Center’s commitment to enhancing member experiences through digital transformation and data-driven banking solutions.