Copper State Credit Union, formed in 2020 through the merger of Canyon State Credit Union and Deer Valley Credit Union, has announced a strategic partnership with Jack Henry™. This collaboration leverages Jack Henry’s single, comprehensive technology platform to boost internal efficiencies and elevate member experiences.
Consolidating for Innovation and Growth
Prior to the merger, Copper State Credit Union managed a complex patchwork of technology solutions across multiple providers. Recognizing the need for a streamlined approach, the credit union embarked on a strategic reevaluation. Jack Henry’s open infrastructure emerged as the ideal solution, offering automation, operational optimization, and seamless integration of existing services.
“Jack Henry’s single platform approach allows us to consolidate our existing relationships into one organization,” said Robb Scott, President/CEO of Copper State Credit Union. “This not only simplifies our operations but also grants us access to a vast ecosystem of fintech services. This empowers us to remain innovative while delivering an exceptional member experience – a core commitment for Copper State Credit Union.”
Empowering Members Through Streamlined Digital Solutions
Copper State Credit Union prioritizes a convenient and user-friendly digital experience for its members. The new platform will provide a holistic view of all financial accounts in one centralized location. Members will enjoy the power to open new accounts and debit cards, manage credit scores, and leverage instant payment functionalities. Additionally, robust fraud and financial crime prevention solutions safeguard member data and monitor transactions with unparalleled vigilance.
“Our comprehensive partnership with Jack Henry ensures our members receive the connected services and resources they need to achieve financial well-being,” Scott emphasized. “This collaboration frees up valuable internal resources, allowing us to focus on initiatives that directly impact the financial success of our member-families within the community.”
Flexible Technology Solutions for Future-Proof Growth
“Jack Henry’s technology thrives on optionality and flexibility,” stated Shanon McLachlan, president of Credit Union Solutions at Jack Henry. “Credit unions, like Copper State Credit Union, can opt for a comprehensive, all-in approach, or they can choose a phased implementation, investing in their technology future one step at a time. Regardless of the chosen path, Jack Henry remains dedicated to providing the support and services needed for credit unions to empower their members and achieve long-term success.”
This strategic partnership positions Copper State Credit Union for a future of streamlined operations, heightened member satisfaction, and continued innovation within the ever-evolving financial landscape.
