Credit Union 1, a nationwide financial institution with a strong community-driven focus, has partnered with nCino to enhance its lending operations, ensuring a seamless and efficient experience for its growing member base.
With over 65 years of service and 18 branches across the U.S., Credit Union 1 has consistently embraced digital transformation to expand its reach. To further accelerate this growth while maintaining its commitment to personalized, member-first service, the credit union has selected multiple nCino solutions to unify its commercial, consumer, and indirect lending businesses.
By leveraging the nCino platform, Credit Union 1 aims to create a connected and convenient lending experience, optimizing processes to increase loan volume while preserving its community-driven values. The integration will also support the institution’s strategy to deliver a modern, omnichannel banking experience that meets the evolving needs of today’s consumers.
“As we continue expanding nationwide, our top priority is delivering the modern, seamless experiences that our members expect across all touchpoints,” said Todd Gunderson, President and CEO of Credit Union 1. “By establishing a robust omnichannel foundation, we are ensuring that our members receive fast, personalized, and convenient financial services, reinforcing our commitment to their financial success.”
Nicole Haverly, Vice President of Credit Unions at nCino, echoed this sentiment, emphasizing the value of technology-driven member engagement. “Credit unions go beyond traditional banking services—they are deeply invested in their members’ financial well-being. Every interaction is an opportunity to reinvest in the community. We’re honored to support Credit Union 1’s mission with nCino’s technology as the foundation for its digital growth.”
Through this partnership, Credit Union 1 is positioning itself as a leader in digital banking innovation, ensuring that members receive efficient, secure, and user-friendly lending solutions tailored to their needs.
