Narmi, a leading provider of digital banking solutions, has announced the launch of Narmi One, an all-in-one platform designed to help community banks and credit unions thrive in the ever-changing digital financial landscape. By integrating its suite of solutions into a unified ecosystem, Narmi aims to enhance growth, operational efficiency, and customer engagement for financial institutions.
As digital banking evolves, financial institutions face growing demands for personalized and seamless user experiences. Many community banks and credit unions grapple with managing disjointed systems and multiple vendor solutions, leading to inefficiencies and missed growth opportunities.
“The complexity of managing multiple parts of a digital tech stack is a major pain point for financial institutions,” said Nikhil Lakhanpal, Co-Founder of Narmi. “With Narmi One, we’ve built real integration advantages into our platform, enabling financial institutions to deliver cutting-edge user and staff experiences cost-effectively.”
Narmi One consolidates six core solutions to address key challenges faced by community financial institutions:
- Narmi Grow: Advanced tools for account opening and onboarding.
- Narmi Guard: AI-powered fraud prevention solutions.
- Narmi Banking: Enhanced mobile and online banking for consumers and businesses.
- Narmi Now: Real-time payments leveraging the Federal Reserve’s FedNow Service.
- Narmi Open: Customizable APIs and SDK for seamless integrations.
- Narmi Command: Centralized tools to manage all platform features efficiently.
By uniting these offerings, Narmi One enables financial institutions to:
- Increase customer primacy by becoming the central hub for financial activities.
- Accelerate growth through seamless customer acquisition and cross-selling.
- Streamline operations with integrated workflows and automation.
Institutions leveraging Narmi’s solutions have already reported remarkable outcomes. Evergreen Bank experienced a 94% increase in total deposits and a 112% growth in approved applications within a year. Similarly, New Cumberland Federal Credit Union reduced call center support demands by 41% and response times by 62%, thanks to Narmi’s digital self-service tools.
“Narmi One represents the next evolution of our mission to help community financial institutions succeed in the digital age,” said Chris Griffin, Co-Founder of Narmi. “We’re empowering our clients to not only compete but win against even the largest banks and fintechs.”
With the launch of Narmi One, Narmi is setting a new standard for digital banking innovation, equipping community banks and credit unions with the tools to adapt and excel in a competitive landscape. By integrating primacy, growth, and efficiency, the platform offers a clear pathway for financial institutions to enhance customer experiences and achieve sustainable success.
