NuMark Credit Union recently announced a strategic partnership with Alkami Technology to optimize its online and mobile banking platforms for both retail and business members. The collaboration is a central pillar of NuMark’s broader digital transformation initiative, aimed at delivering a secure, intuitive, and personalized banking experience.
Under the agreement, NuMark will integrate Alkami’s core digital banking suite, including online and mobile interfaces, with Alkami Data & Marketing Solutions. This integration will enable NuMark to harness advanced data analytics and personalization tools, empowering the credit union to deliver tailored financial products and proactive insights based on member behavior.
“Our members expect seamless, secure, and personalized digital experiences,” said Sammie Dixon, CEO of NuMark Credit Union. “Partnering with Alkami allows us to meet and exceed those expectations, while remaining fully compliant with industry regulations.”
Key benefits of the partnership include:
- Enhanced Member Engagement: Leveraging Alkami’s data-driven marketing tools, NuMark will deliver targeted offers and educational content designed to support members’ financial wellness.
- API & SDK Integrations: Alkami’s open architecture will allow NuMark to securely connect with third-party fintech providers, broadening its ecosystem of services, from budgeting tools to investment platforms, without compromising on security.
- Expanded Business Banking Services: The platform’s robust business banking module will help NuMark better serve small and medium-sized enterprises in its markets, offering streamlined treasury functions, commercial lending support, and real-time reporting.
- Accelerated Innovation Cycle: With Alkami’s cloud-native infrastructure, NuMark can deploy new features and updates more rapidly, ensuring the platform keeps pace with evolving member needs and competitive pressures.
“Banks and credit unions that prioritize both technology and member experience will lead the next wave of financial services innovation,” said Ashish Kumar, Chief Product Officer at Alkami. “We’re proud to partner with NuMark and support their mission to empower members through best-in-class digital banking.”
The rollout of the enhanced digital platform is slated to begin in Q3 2025, with a phased launch that will introduce new features to retail members first, followed by expanded business capabilities. Throughout the process, NuMark and Alkami will work closely to ensure minimal service disruptions and a smooth transition for all users.
As regulatory requirements continue to evolve, NuMark has emphasized its commitment to maintaining rigorous compliance standards. The credit union and its partners will continuously monitor security protocols, conduct regular audits, and adhere to all applicable state and federal guidelines.
By combining Alkami’s leading digital banking technology with NuMark’s member-centric approach, the partnership sets the stage for sustained growth, deeper customer relationships, and a competitive edge in an increasingly digital marketplace.
